As part of our organization’s commitment to provide a safe environment for children in our programs, all staff and volunteers are required to follow the policies and procedures of Young World Ballers. We empower our families with the details of this policy so you can help us protect your children. In order to continue to provide high quality coaching, we are informing you of the responsibilities of all parents and coaches at our Basketball programs.
1. The start time and finish time of a particular program. Please be considerate of the coaches' time and be prompt when picking up your child at the end of the program.
2. All program participants are to be escorted to and from lessons by a parent (or designated chaperone), who is not YWBallers staff or a volunteer coach. No YWBallers staff or volunteer coach can accept responsibility for driving participants to any programs that we offer.
3. Participants are to come on the court ready to participate and learn.
4. Participants are to attend all bathroom needs prior or after their time of lessons.
5. YWBallers staff or volunteers are not allowed to escort individual children to the locker room or bathroom during any time. All bathroom break request will be forwarded to the parent or designated chaperone that brought the child.
6. Participants should wear sneakers, a comfortable shirt and shorts that fit.
Young World Ballers is committed to providing a safe and welcoming environment for all participants and parents. To promote safety and comfort to all, we ask individuals to act appropriately at all times when they are in our facility or participating in our programs. Youth must remember to represent YWBallers at all times.
We expect the youth to behave in a mature and responsible manner, and to respect the rights and dignity of others. Our Code of Conduct does not permit language or any action that can hurt or frighten another person.
Prohibited actions specifically include:
- Inappropriate attire.
- Angry or vulgar language includes, swearing, name-calling or shouting.
- Physical contact with another person in any angry or threatening way.
- Harassment or intimidation by words, gestures, body language or any menacing behavior.
- Theft or behavior that result in the destruction of property.
- Any other conduct of any inappropriate, threatening or offensive nature.
This is in reference to a positive atmosphere.
- The staff will encourage the kids to do the best they can and to learn from their mistakes by offering a re-entry fitness task.
If a participant is being disruptive to the lessons then a staff may request them to
- Take a break and return when they are ready to learn.
- Sit on the side until the lesson is over and inform the parent or guardian of participants behavior.
- Be removed from the program. This will enforce our no refund policy.
I/We, the parent/guardians, hereby give my consent for my child to participate in all activities conducted by Young World Ballers (YWBallers). I/We the parent/guardians are aware of the risks and hazards inherent with physical activity and exertion. I/We the parent/guardian assume all risks and hazards incidental to such participation. I/We the parent/guardians do hereby waive, release, absolve, indemnify, and agree to hold harmless Young World Ballers the organizers, sponsors, supervisors, volunteers, and participants for any claim arising out of an injury to myself/my child. This includes any injury or death that may result while transporting myself/my child to and from activities, whether the result of negligence or for any other cause.
As in exposure to any individual or group physical activity there is an inherent risk of injury. Risks of participation in the SCPT sponsored event are minimal. However, injury can occur and include but are not limited to: abrasions, contusions, lacerations, sprains, strains, fractures, head trauma, heat stroke, myocardial infarct, and sudden death. In general, the inherent risk is less than or equal to what a child is exposed to while participating in a school supervised recess session.
I/we the parent/guardian hereby certify that my child is in normal health and capable of safe participation in the Young World Ballers Basketball program and understand that there is some risk involved in all physical activities. I/we the parent/guardians assume for my child all risk(s) and hazards incidental to the conduct of this program. In the event that the parent or guardian cannot be reached, I/we the parent/guardians give my permission for the medical personnel selected by the Young World Ballers to transport, hospitalize, secure proper treatment for, and to order injection, x-rays, routine tests, anesthesia, and surgery for my child and to release any records necessary for insurance purposes. I/we the parent/guardians will comply with all basketball program guidelines and rules that apply to the Young World Ballers. I/we the parent/guardians understand that Young World Ballers staff reserve the right to rule on any matter, or situation covered or not covered by these guidelines in order to insure the quality, integrity and positive environment of the programs and I will comply with any decisions made by the coaches and staff. I support the Young World Ballers philosophy, which promotes character development, fun, and family. I/we the parent/guardians have read and understand that the consequence of violating the guidelines set by the Young World Ballers can result in expulsion from the program with no refund. I/we the parent/guardians consent that photos and videos taken of myself and/or of my children are the property of the Young World Ballers and may be placed on the Young World Ballers website or reproduced and publicized as the Young World Ballers desires, free of any claim on my part. I/we the parent/guardians agree that my email may be used by for Young World Ballers contact and promotional use only.
I/We, the parent/guardians consent to the use of video and photographic imaging of Young World Ballers activities in while I/my child participates. I/We the parent/guardians understand that some activities may include video and/or photographic recordings. The images are to be under the exclusive ownership of Young World Ballers and are used only for educational and marketing purposes as they relate to Young World Ballers. I/We, the parent/guardians understand that there is no compensation for the generated images
Because appointment times are reserved specially for each client and YWBallers are unable to replace participants that are canceled on short notice, the following policy is in place:
Appointments / reserved spots canceled with less than 24 hours notice are charged the full amount and must be paid prior to the next session. In the event a decision is made at the time of the client's appointment that the session should either be canceled or rescheduled, the client is still responsible for the full cost of that session.
NO SHOW POLICY
The client is responsible for the cost of the missed appointment and will be billed accordingly. After 2 no-shows, the client relationship will be discontinued with an existing client unless there is an extreme emergency situation. In the case of a new client missing their first appointment, they will be responsible for the cost of the missed appointment and will need to prepay all service fees to ensure attendance at the time of appointment.
RETURNED CHECK POLICY
There is a $25.00 fee for a returned check. After 2 returned checks for non-payment, cash will be required for all future appointments.
We have a no refund policy.
A partial credit can be awarded if written notice is received a week prior to program event. The amount of credit is at Young World Ballers discretion, this decision is also based upon the program offered.
Unused gift certificate holders may receive a credit to any services listed. Gift Certificates are Not Refundable, Replaceable or Redeemable for cash. See Gift Certificate policy below for more on policy.
As of today there is no expiration date on gift certificates. People that choose to either purchase a gift certificate for themselves or others fall under this law. Anyone that chooses to prepay sessions will also fall under this law since in effect, they are buying sessions as a gift to themselves. Although the law states that there is no time limit to use the gift certificates we can put a time limit on how long the price will be good for. This is to protect the business owner from someone buying a gift certificate today and not using it for several years and the price has gone up leaving the business owner actually losing money due to the long time frame the person took to use the Gift Certificate or Service. At current there is no law as to when we can end the price being honored at our place of business. Upon checking different business policies YWBallers found that some only gave the person as little as 3 months to use the Gift Certificate while the majority gave a full year. I chose to follow suit and give my clients a full year since many issues come up in life and we can't always do the things we want to do for ourselves in as timely a manner as we would like.
GIFT CERTIFICATES & PREPAID SESSIONS
Services and Gift Certificates purchased during time of sale will be honored at the higher value for 1 year from date of purchase regardless of any rate increases that may occur during that period. After 1 year from date of purchase the actual purchase price will be in affect.
EXAMPLE: Regular price of service is listed for $60.00. Gift Certificate or Service purchased on sale for $50.00 will be honored at $60.00 value for 1 year from date of purchase. After 1 year, Gift Certificate or Service will will be worth $50.00 only and may be applied towards all services listed.
Services and Gift Certificates purchased during time other than sale cannot be adjusted to match sale price and will be at value of purchase price for 1 year from date of purchase. After 1 year the purchase will still be worth actual purchase price but if any price increases occurred during that time, holder/purchaser will be responsible to pay any difference in costs.
EXAMPLE: A Gift Certificate or Service is purchased for $60.00. The purchase price is guaranteed for 1 year from date of purchase. After 1 year from date of purchase if the rate increased to $65.00 the client would be responsible to pay the difference of $5.00.
Gift Certificates must be presented at time of service. Lost or stolen Gift Certificates will not be replaced. Length of session shown on Gift Certificate CANNOT be divided into multiple shorter sessions.
EXAMPLE: If Gift Certificate is for 1.5 hrs of services, it cannot be divided into two 3/4 hour sessions.
All Gift Certificates and Pre-Paid Sessions are FINAL and NON-REFUNDABLE.
Hopefully you have read and understand that the consequence of violating the guidelines set by the Young World Ballers can result in expulsion from the program with no refund.
YWBallers consist of many coaches. Our coaches may also be affiliated with multiple AAU or recreational teams, however we can not guarantee that a child will be placed on another organizations roster. YWBallers is here to help children improve their skills and increase their chances of making a particular team but no guarantee can be made by any of our staff.